Eagle Eye Holiday Homes Rental L.L.C. ("Eagle Eye") is committed to protecting your privacy under UAE Federal Decree-Law No. 45/2021 (PDPL). This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our Platform for booking holiday homes or coliving spaces. By using the Platform, you consent to this policy. If you do not agree, do not use the Platform.

1. Data Collected

We collect:

• Guests: Full name, email, phone, nationality, passport number.
• Agents: Business name, license details, bank information (for commissions).
• Automatic: Device data, IP address, or cookies (see Cookies Policy).

2. Purposes and Consent

We use data to:

• Process bookings and verify identities (pass key check-in).
• Send marketing communications (with checkbox consent).
• Improve Platform services and comply with UAE laws.

You consent via checkbox during registration/booking.

3. Sharing

We share data only with:

• Telr (payment processor).
• Authorities, if required by UAE law (e.g., DTCM).
• All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.
• https://eagleeyebnb.com/ will not pass any debit/credit card details to third parties.
• https://eagleeyebnb.com/ takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However http://eagleeyebnb.com/ (website) cannot guarantee the security of any information that is disclosed online.
• https://eagleeyebnb.com/ is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.

No other third parties receive your data unless you approve.

4. Security

We use industry-standard measures to protect your data. In case of a suspected breach, we will notify you and UAE authorities per PDPL. Keep your account details confidential.

5. Cookies Policy

See our Cookies Policy for details on cookies and tracking.

6. Data Access and Deletion

You may request access to or deletion of your data by contacting us (see Contact Us). We may verify your identity and charge a nominal fee. We retain data for 30 days post-stay (for DTCM compliance) unless legally required otherwise.

7. Payment Confirmation

Once the payment is made, the confirmation notice will be sent to the client via email within 24 hours of receipt.

8. Updates

We may update this policy. Continued use constitutes consent. Check regularly.