This policy governs payments for bookings on the Eagle Eye Holiday Homes Rental L.L.C. Platform.

1. a. Payment Method

Payments are in AED via Telr (secure gateway). You are responsible for any bank conversion fees. No additional transaction fees are charged.

1. b. Payment Confirmation

Once the payment is made, the confirmation notice will be sent to the client via email within 24 hours of receipt.

2. Pricing

All prices include 5% VAT, as per UAE law.

3. Security Deposits

A per-property deposit is required, refunded within 24-48 hours post-stay, subject to inspection (see Security Deposit and Damages Policy).

4. Cleaning Fees

Variable fees apply if you request additional housekeeping or if the property is excessively dirty, determined post-stay.

5. Early/Late Check-In/Out

Subject to availability (no prior bookings), contact us to arrange.